I build creative tools that bring the human side to AI work.
My background
Over ten years in customer-facing roles, alongside a bachelor's in Human Relations and Organizational Development, have taught me a great deal about human behaviour and interpersonal relationships.
That background is the throughline: wanting to work with people, understand them, and find or create solutions that help them. It's also where I honed how I communicate, explaining the complex to make it simple, with empathy always.
Education
- 2019–2023
Concordia University
BA, Human Relations & Organizational Development · minor, Political Science · Honours Distinction
- 2015–2017
Dawson College
Social Sciences, Psychology
- 2026
Google Data Analytics
Coursework · Foundations: Data, Data, Everywhere · Ask Questions to Make Data-Driven Decisions
Experience
- 2025–Present
Desjardins Financial Security Investments
- Q3 2025 · Best Call of the quarter, chosen by Quality Assurance
- Q4 2025 · Rookie of the Year
- Q1 2026 · Best Agent, Security and Authentication
- April 2026 · Ambassador of the 4 Moments Clés, the four steps the team works a call through: build rapport, find out, advise, close
- 2020–2025
Rogers Communications
- 2022
YMCA TeenZones, NDG & Westmount
What I want to create
I've always been creative, so what I want to make is creative tools that use AI to understand and help people. Most of my projects so far have come out of human behaviour, but I'm open to collaborating on anything that brings the human side to AI work.
- Based · Montréal, QC
- Bilingual · French & English
- Open to · collaboration and work


